Refund Policy

Refund Policy By purchasing from VTX Store, you agree to this Refund Policy. Please read it carefully before completing your order. 1. No Refunds VTX Store does not offer refunds. All sales are final once the order is completed. Since we sell digital products, tools, keys, licenses, accounts, and access-based services, products cannot be returned after delivery. 2. Digital Product Delivery Most products are delivered instantly or automatically after purchase. Once your product, key, account, license, download, or access details have been delivered, the order is considered completed and non-refundable. 3. Instant Access Agreement By purchasing from VTX Store, you agree that your digital product may be delivered immediately after payment. You understand that instant digital delivery means you lose the ability to cancel or refund the order after access has been provided, unless required by applicable law. 4. Check Before Purchasing Before buying, customers are responsible for checking: * The product description * Product requirements * Compatibility information * The official Status Page * Whether the product is working, updating, or under maintenance * Any warnings or notes shown on the product page If you purchase without checking this information, you are still responsible for your order. 5. Status Page Product availability, updates, maintenance, and working status can be checked on our official Status Page. Refunds will not be given because a product is temporarily under maintenance, needs an update, or is affected by third-party changes. 6. Non-Refundable Situations Refunds will not be provided for: * Changing your mind after purchase * Buying the wrong product * Not reading the product description * Not checking the Status Page * Temporary downtime or maintenance * Product updates or delays * Third-party platform changes * Unsupported devices or systems * User mistakes * Setup issues caused by the customer * Account bans, restrictions, or penalties from third-party platforms * Sharing, leaking, reselling, or misusing the product * Breaking the Terms of Service 7. Support Before Refunds If you have an issue with your order, please contact support first. VTX Store support can help with delivery issues, access problems, setup questions, and general product help. However, contacting support does not guarantee a refund. 8. Failed or Missing Delivery If your order was not delivered automatically, contact support with your order information. We will verify the payment and help provide the product or access details. Missing automatic delivery does not automatically qualify for a refund. 9. Chargebacks and Payment Disputes Opening a chargeback or payment dispute without contacting support first may result in: * Permanent blacklist * Access removal * License/key cancellation * Refusal of future service * Ban from VTX Store products and support Fraudulent disputes or payment abuse are not tolerated. 10. Access Removal If your access is removed because you broke the Terms of Service, leaked products, shared keys, resold items, abused support, or attempted to bypass our systems, you will not receive a refund. 11. Legal Rights Nothing in this Refund Policy removes any rights that cannot legally be excluded under applicable law. Where required by law, VTX Store will follow the required consumer protection rules. 12. Agreement By purchasing from VTX Store, you confirm that you have read, understood, and agreed to this Refund Policy.